Terms of Use for the Guest Wi-Fi

Terms of Use for the Guest Wi-Fi provided by AirZen Networks Lda., commissioned by the respective client. Version January 2022.

Note: Where personal designations (e.g. "User") appear in the masculine form, this form is used generically and refers to both genders.

1. Subject and Scope of These Terms of Use

(1) AirZen Networks Lda. (hereinafter: Provider) provides public internet access via Wi-Fi access points on behalf of the respective client to the guests, customers, and employees (hereinafter: Users) of the respective client. The setup and configuration of this internet access by the Provider are determined particularly by the requirements and conditions set by the respective client. (2) Users are entitled to use the internet access if they accept these Terms of Use and, if required, log in with valid access data in the login dialog. However, there is no entitlement to the use of the internet access. (3) These Terms of Use govern the rights and obligations of the Users and the Provider in connection with the use of this guest Wi-Fi access. (4) The Provider reserves the right to update these Terms of Use in the future. By using the internet access, the User agrees to the version of these Terms of Use that is current at the time.

2. Services Provided by the Provider

(1) The Provider provides Users with access to the internet in the premises of the respective client in the form of a Wi-Fi connection (“Hotspot”). An IEEE 802.11n-compatible device is required to use the Wi-Fi. (2) The provision of the Hotspot depends on the technical and operational capabilities of the Provider and the respective client, as well as the contractual agreements between the respective client and the Provider. Users have no entitlement to a functioning Hotspot or a specific local coverage of the Hotspot. (3) The Provider does not guarantee that the Hotspot can be used by Users without disruptions or interruptions. Additionally, no transmission speeds or minimum bandwidths can be guaranteed. (4) The Provider reserves the right to change, restrict, or discontinue access to the Hotspot without prior notice in the event of necessary technical repair and maintenance work. (5) There is no entitlement to access specific services via the Hotspot. In particular, port blocking may be applied. Generally, internet browsing and sending and receiving emails are permitted. (6) The Provider explicitly notes that the respective client has the option to implement youth protection measures and filter access to certain content at the commissioned Hotspots.

3. Access and Use

(1) This Hotspot is only offered to the guests, customers, and employees of the respective client. It is not a generally publicly accessible telecommunications service but a specific Wi-Fi network for this user group. (2) A prerequisite for use is that a User has registered, if required, for Hotspot use and/or accepted the validity of these Terms of Use at the start of the Hotspot usage. This usually occurs through the registration dialog and/or portal/welcome page when selecting the Hotspot as a Wi-Fi network on the device. (3) There is no entitlement to the use of the Hotspot. The respective client, in cooperation with the Provider, is free to restrict or discontinue access to the Hotspot at any time without giving reasons. (4) The Provider may temporarily or permanently block a User's access to the Hotspot if there are concrete indications that they are violating these Terms of Use and/or applicable law. (5) The current version of these Terms of Use applies, which is made accessible to each User during Hotspot registration. (6) The use of the internet access is at the User's own risk. Data transmission is unencrypted. The User must take any necessary measures to secure their data traffic.

4. Access Data

(1) If the User provided login data (e.g. username, password, email) during registration, the User must keep it confidential and not make it accessible to unauthorized third parties. (2) If the User received registration data, the User must ensure that access to and use of the Hotspot with this data is exclusively by the User. If there is a suspicion that third parties have obtained access data or that misuse is occurring, the respective client and/or the Provider must be informed immediately. (3) The User is liable for any use and/or other activity carried out under their access data in accordance with statutory provisions.

5. User Obligations

(1) Any information provided by the User about themselves during service use must be truthful. (2) The User is obliged to comply with applicable laws when using this Hotspot. (3) Additional obligations resulting from other provisions of these Terms of Use remain unaffected.

6. Fees

The fee for usage is settled by contract between the respective client and the Provider, so use is free of charge for the User.

7. Service Availability

The User has no entitlement to the use of the Hotspot. However, the Provider endeavors to maintain the availability of the Hotspot with minimal interruptions.

8. Prohibited Actions

Each User is prohibited from actions that violate applicable law, third-party rights or the principles of youth protection. In particular, actions that distribute illegal, harmful or defamatory content are prohibited.

9. Indemnification

(1) The Provider and the respective client accept no responsibility for content distributed by the User over the Hotspot. Each User is responsible for their own actions in connection with using the internet through the Hotspot. (2) The User indemnifies the Provider and the respective client against all third-party claims arising from their use. (3) If claims are asserted, the User must cooperate in clarifying the facts.

10. Provider's Liability

The Provider is liable without limitation only for damage caused intentionally or through gross negligence. In cases of slight negligence, the Provider is not liable unless essential contractual obligations are breached. Liability for injury to life, body or health and under the Product Liability Act remains unaffected.

11. Data Protection

(1) The Provider collects personal data of Users only to the extent required for contract performance and permitted by statutory provisions. (2) Data protection requests to the Provider can be sent to privacy@airzen.io. (3) The privacy notices of the respective client, accessible through the WiFi login, also apply.

12. Final Provisions

(1) The law of the Federal Republic of Germany applies, excluding the United Nations Convention on Contracts for the International Sale of Goods. (2) The place of jurisdiction is the registered office of the respective client if the User is a merchant. (3) If individual provisions of these Terms of Use are invalid, the validity of the remaining provisions remains unaffected.